FAQ

Where are you based?

We are based on the Gold Coast. The prices quoted are based on locations within 100Kms of the Gold Coast. Events beyond this will incur a fee of $75 per 50kms travelled

How do I make a booking?

It's easy! Call 0414374995 or email Sirfloat@gmail.com  to check availability and make a booking.

How much does it cost?

We have a range of basic  packages to choose from,  however every event is unique so please email us your specific requirements to receive a personalised quote. 

When do I pay?

A non-refundable 50% deposit is required to confirm your booking and lock in your special day! If your event is booked within 30 days from time of booking then non-refundable payment in full is required to secure booking. Once your deposit is paid your event is confirmed the date is yours. The final payment is then due 4 weeks prior to your event. If full payment is not received then the customer will be deemed to have cancelled their booking and deposit lost.

 

Do you have cancellation fees?

Yes. All deposits are non refundable and further conditions do apply.

Please note we do not refund in case of bad weather, in the event of rain it is up to the host to make alternative arrangements and contact us at least 3 hours in advance of the agreed start time of service.

Do I have to pay delivery/travel fees?

Delivery and travel is free up to 30kms from the Gold Coast Airport. Our delivery fees are $2 per km thereafter. Google maps is used as a reference to determine distance.

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Tel: 0414 374 995

Email: sirfloat@gmail.com

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